Remembering Scott Leighton: joie de vivre

Scott on our way to get gas and ice

Scott on our way to get gas and ice

My friends and I have this annual group camping trip that’s been going on for 25 years now. As a coincidence Scott and I both attended the first time in 1995, and since roughly 1998 it’s taken place on Lake George in the Adirondacks in upstate New York. If you’ve never been, Lake George is absolutely gorgeous. It has a reputation as a sort of mini-coney island tourist trap, but that’s just the southwest corner of the lake – the northern 4/5ths of the lake are mostly state lands and undeveloped, and there are a few dozen campsites that are accessible only by water. For 10 or so years out of the 25 year history of this camping trip we’ve rented a boat and camped on the water-accessible only sites, floating in all our supplies and spending the weekend tubing, cruising the lake on the boat, etc.

The area is known for its powerful thunderstorms in the summer. You can be out on the lake on a completely beautiful sunny day one second and the next find yourself in the heart of the maelstrom, thunder crashing, the wind roaring and the rain coming down so hard and fast you can’t keep your eyes open to see. Usually the dramatic storms are short lived – they blow through, relieve some humidity, and then you’re back to your beautiful sunny day.

after the worst of the storm. You can see the white line where the rain is still coming down hard

after the worst of the storm. You can see the white line where the rain is still coming down hard

Dave, Scott and me set out to refill the boat one year the day after we arrived. It was a beautiful sunny day and we were tubing on the way back after picking up gas when we noticed thunderheads moving in, so we pulled in the tube. Almost before we had finished that it started coming down hard, the wind picked up, and things got rough. While we didn’t exactly panic, Dave and I both got concerned. Dave had been driving and he had slowed the boat to a crawl, but the winds were high and were forcing us towards shore. Scott and I both started exhorting him to keep the boat moving. Dave complained that he couldn’t see a damn thing with the rain blowing in our faces. Scott took control of the situation, taking the helm of the boat. I asked Scott how he could possibly see – I had sunglasses on which was keeping the rain out of my eyes, mostly, but I still felt blinded. Dave meanwhile had pulled the tube up as a shield and he was kneeling behind it. I joined him and the two of us knelt there on the deck, cowering behind it.

Tell me that doesn't look a bit like a 1970's Yes album cover

Tell me that doesn't look a bit like a 1970's Yes album cover

Scott meanwhile had started to accelerate. At first he was just trying to get the boat’s nose headed into the wind so we would stop drifting towards shore, but soon he was laughing, nudging the speed higher and then higher again. Now the wind was just whipping through the boat and the raindrops stung when they hit you, and Dave and I were clucking like nervous hens behind our tube, occasionally poking our heads up to try and see what was happening and then quickly ducking back down.ย  At some point during this Scott asked for my sunglasses, and that’s my image of him in this scene – my sunglasses on, laughing, laughing, laughing – laughing at Dave and I, who definitely looked pathetic, laughing in the face of the storm as he pushed the boat ever faster into it, laughing at life and the chaotic fun it could throw at you.

It was over in 5 or 10 minutes, and soon we were all laughing at what we had just been through, Scott poking fun at Dave and I, observing that we felt like we were starring in our own Yes album cover, and chugging back to camp in what was now a gentle rain.

There’s a gallery of all of my pictures of Scott here. I’ve also written a few other remembrances of him, which you can read here.

Remembering Scott Leighton: devotion to friends and family

scottonlakegeorge

Scott out on Lake George circa ~2007

This is my favorite story about Scott because it really captures an essential piece of who he was for me.

Some years ago Scott and his wife were trying to have a baby. There were some issues and they were tracking her cycles. There were certain moments in time when Scott needed to be there to do his part. Scott had driven up to my place in Saratoga Springs to pick me up, and we drove up to Bolton Landing to wait for our ride.

On the way we talked about what he and his wife were going through and how he might have to take off early to go be with her, which was understandable but a bummer. Sure enough we got there, Scott got a call from home, and the next day off he went to be with his wife. What’s surprising is less than 24 hours later he was back, spending at least 15 hours on the road (some of it in the worst traffic the tri-state area has to offer) in less than 2 days. And more surprising than that was that he got another call from home and took off, a day early, to again do his bit.

I’m not sure if Scott’s son Logan came out of this experience but I’d like to think so. I also think it says a lot about who Scott was, selfless in his devotion to those he cared about. No one else that regularly comes on our trip would have done this, but for Scott it was a no brainer, even in the face of all of us ragging him about it.

There’s a gallery of all of my pictures of Scott here. I’ve also written a few other remembrances of him, which you can read here.

Remembering Scott Leighton

Scott at All Guys Camping Weekend a few years ago

Scott at All Guys Camping Weekend a few years ago

My friend Scott Leighton died from cancer on August 4th after a roughly yearlong battle with the disease. I went to his funeral last weekend. The funeral had the unfortunate but necessary effect of making Scott’s death real for me – up until I walked into the church on Sunday and heard his wife’s incredibly poignant eulogy for him his death had been an abstraction, something not real that was gnawing away at me quietly in the background. Sunday I had to confront it and it was sad and hard to bear. One of Scott’s wishes was that we all celebrate his life with a pseudo Irish Wake at one of his favorite bars, Napper Tandy’s in Northport. It was brilliant – simultaneously sad and invigorating, the rush of many drinks combining with the raw emotional state of the folks crammed into the bar in a potent mix of sadness, laughter, and ultimately reconciliation with what had happened in the company of good friends. I hope it worked as well for Scott’s family as it did for me.

As in the past when those dear to me have died I’m going to post some of my favorite memories of Scott. I’ll start here with when I first met him and an overview of my relationship with him over the years.

My family moved to Northport in 1979 and I soon met Scott’s brother Patrick, whose family lived around the corner from me. Scott was a little (6?7?) tyke at that point and my earliest memories of him are of this little kid brother Pat had, shy and usually quiet, with a squeaky little voice. The Leightons had an Intellivision and I remember we used to tease him because when he played hockey or the car racing game he would lean his whole body in the direction he was trying to will his on-screen character to go, including usually his arms which he’d sometimes whack you with. He was good at it though, especially Hockey – the Leighton brothers got to the point where they could pretty much always whip me in Hockey.

We were geeks back then – videogame nerds, comic book nerds, computer nerds, dungeon and dragons nerds – you name it, if it was nerdy we were into it. We could sometimes convince one of our parents to take us to comic book shows back then and now and then Scott would tag along when one of the Leightons was driving us. I can’t remember what comics Scott was into back then, but unlike most of us he stuck with it over the years and as recently as last summer I was shooting the breeze with him about old Marvel characters.

I also recall Scott being big into Soccer when he was young. Both the Leightons were growing up, but by the time Pat and I had become friends Pat was no longer playing. Meanwhile though the Leightons were frequently off to games and practice with Scott, and I remember him practicing/playing in the yard on the side of the Leighton house.

My earliest vivid memory of Scott is one I share with several of my friends. We were sitting around the Leighton pool and Scott’s Dad had just taken him to see Raiders of the Lost Ark. Scott was usually shy around us, watching more than talking, but we asked him how the movie was and he became animated and enthusiastic, running us through the movie plot from the perspective of an 8 or 9 year old, with run on sentences, gaps in the story, and a fair amount of gibberish, along the lines of ‘and THEN he fell in a room full of snakes but they burned them, and THEN he knocked over a giant statue and ran away, and then the box moved, and THEN their faces MELTED!’ It cracked us all up.

As we all graduated from high school and moved on to college I lost touch with Scott, running into him now and then through my college years but never spending any significant time in his company. Scott’s a year older than my younger brother though, and I heard tales of him now and then. What I most remember is that he was renowned for the parties he’d throw during his high school years.

After I got out of school I reconnected with all my old Northport friends. For a couple of years I lived in my Mom’s house and Scott played in a Dungeons and Dragons campaign we got rolling. His character had a secret and central role in this epic, hackneyed plot I had cooked up (I was the dungeon master) which sadly he never got to act on because I took a job in Maine and moved away, but of all the players in that campaign Scott was the most engaged – willing to read through the extensive background material and understanding and attempting to role play his character.

After I moved to Maine I again lost touch with Scott for a couple of years, but both of us started going to an annual camping trip some of my high school friends had started in 1985. Scott and I attended (I think for the first time) in 1995, and for most of the years after that I’d see Scott once a year for most ofย  a week in the woods/on a lake/etc on the camping trip. We also played online games together – a short run in Everquest II, a longer one in World of Warcraft, with dabbling in other things, I guess most notably Neverwinter Nights. As in the pen and paper campaigns, Scott was a solid, reliable player. He was usually pretty quiet when we played, but you could count on him to understand his character and what role it played in the party dynamics. Usually you listened when he spoke, too, because it took something important for him to speak…unless it was because he was mocking you for doing something dumb ๐Ÿ˜‰

You wouldn’t say Scott and I were close over the years – while we’d trade the occasional emails, and I’d see him some years at parties or during the holidays, he wasn’t someone I was in constant touch with. Yet at the same time he was someone I’ve known most of my life, someone who I admired and liked. There were similarities between us too – we’re both observers in a room full of people, watching rather than sitting at the center of attention, making quiet comments at the periphery, better in one on one conversations than in a group dynamic. We’re both also hopeless videogame addicts. One year for the annual camping trip Scott and Pat came up a day early and we bounced around Saratoga Springs. That night Scott found the game I of the Dragon on my computer and he played it for hours. After the camping trip he extended his stay at my place first for one additional night, then for another, because he got so hooked on it. Out of our circle of friends only Scott and I would do something like that and it makes me smile to think of it.

I’ll pass on talking about the details of Scott’s death aside from saying how tragic it felt to miss him by only a few days this year. We moved our annual camping trip to a beach house on Fire Island in NY this year in the hope that Scott could make it for a day or two, but by the time we got to the house Scott was seriously ill and he never made it, dying only a few days after our trip ended.

I feel guilty that I never got to speak to Scott about his illness before he died, and I’m angry with myself for not reaching out to him. At first I figured if he needed a shoulder to lean on he’d reach out to those he felt could help him, and I wasn’t a likely candidate for that – best to let him spend as much time as he could with his intimates rather than inserting myself into things. Then I figured better to see him in person than to email, which felt so impersonal and inappropriate to the circumstances. In the end that inaction on my part cost me and I’m the worse for it. A real lesson learned there for me, though it’s one I hope I never have to use.

There’s a gallery of all of my pictures of Scott here. I’ve also written a few other remembrances of him, which you can read here.

Two dogs, one skunk

Midweek last week, Susan heard the dogs scuffling on the side of the house and tried to call them in. She saw a flash of white and thought maybe they were after a cat, but she caught a whiff of skunk and quickly closed the door then called for me in a minor panic. I was in the midst of a Team Fortress 2 match and couldn’t really hear her – all I heard was urgency in her voice. I knew she was downstairs making pickles and was thinking…who has a pickle emergency?!? But after the second time she called for me I came downstairs and could immediately smell the skunk. Still – what could we do? I opened the door and Nori, our black lab, was up on the porch waiting to come in. Soolin was out of sight. I could smell skunk in the air but when I sniffed Nori I couldn’t really smell it, so after running my hands over her I let her in then started calling for Soolin. She came up onto the porch tossing her head about, a thick white froth covering her mouth and chin and a long dribble of drool spraying about. Susan and I were a bit freaked by her appearance and behavior – she kept tossing her head violently, smacking her lips, and drooling profusely. I sniffed her and while the smell of skunk was very strong in the air, she smelled more of chemicals, like windex or something. We brought her inside, confused, as I kept sniffing at her mouth and wiping away all her drool. We started to panic a bit, fearing that she had ingested chemicals or something toxic, based on her behavior, the lack of a skunk smell on her, and the drool. Susan called the vet and pretty quickly we headed off to the animal hospital, expecting that Soolin was going to have her stomache pumped.

By the time we got halfway to the animal hospital we had concluded it really was a skunk we were dealing with, not chemicals. We couldn’t explain the different smells, but the way my car reeked made it clear that it was skunk on them.

It cost me $100 for the vet to confirm this, and I ended up feeling pretty foolish. Susan and I had a really long night – we had to put the dogs in a tub and scrub them with a solution made up of hydrogen peroxide, baking soda, dish soap and water. The good news is aside from their faces, which we couldn’t scrub so assidiously, the dogs smell ok. The bad news is the odor lingers around our house and most especially in my car, which absolutely reeks. Based on a conversation with a co-worker who also ended up with a skunked car, I’m going to pay someone to detail it and ask them to focus on steam cleaning the upholstery, we’ll see if that clears it up.

[update] I forgot to mention the reason Soolin was drooling and frothing at the mouth. She took the skunkblast straight to the face and mouth, which is why she was so agitated and drooley. The vet told us it was harmless, but you can imagine how disgusting this must have been, even for a creature acustomed to the occasional snack on some other dog’s poop.

Entertaining thread on metafilter about Action Park

Andrew pointed me over to an entertaining thread about Action Park, the long closed and fabulously dangerous first person amusement park* that I used to go to a couple of times a year back in the mid 80’s through the early 90’s, and I couldn’t help contributing my favorite little vignette from my times in the park to the thread. The thread starts here on metafilter, and my contribution is here. As a teaser to incent the clickage, the story involves an unwelcome enema. How can you resist clicking through to discover how that could happen at an amusement park!

* first person because most of the rides featured you putting your body in some form of harm’s way, be it on a waterslide, alpine slide, running down rapids in a tube, or jumping off a platform on a bungie cord.

Spoiler below! Don’t read till you’ve read the metafilter story!

I should add that I didn’t tell the whole story over on metafilter because I figured no one would believe me, but the coda was, after Brian and I waddled over to the first men’s room we could find, we opened the door to discover a little kid who had absolutely exploded with diarrhea and was standing in the middle of the bathroom in obvious distress. We couldn’t figure out what to do about the kid, and after a brief mexican standoff we both retreated and waddled off in search of another bathroom, both of us unwilling to use the completely soiled one.

~22 hours in airplane hell

So, I’m back. I’ll write up how the trip went with some pictures over the next week or so, but I had to tell the unfortunate tale of airplane hell I went through yesterday. My original itinerary was: Seattle depart, 11:22 PM. Arrive Chicago at 5:40AM’ish. Wait for next plane which departed at 6:25, arrive Hartford before noon. Instead what happened was:

1) Seattle plane delayed by 20 minutes, which was then delayed another 40 minutes because they sent a guy onto the plane with a cat carrier which wouldn’t fit under the seat, only the baggage folks didn’t agree, bickered, sent people onto the plane to play tetris with the cat carrier (trying to stuff it under various seats), until they finally made the guy check the cat in as baggage. During the flight, I get 3’ish hours of fitful sleep.

2) Arrive Chicago at 6:30. Rush frantically to gate on the other side of the airport to witness my plane rolling away from the gate. Talk to customer service – get waitlisted on an 11:45AM flight. Get coffee, wander terminal, curse my fate for 5’ish hours. Try to get on flight, fail.

3) Fallback plane, I have a guaranteed seat on a 1:12 PM flight. Wander terminal. More cursing of fate. Watch as plane gets delayed in 20 minute increments, for 3 hours, moving from gate to gate as it gets reshuffled to other gates as part of this process. Watch in bemusement as the terminal starts to get overstuffed with people on delayed flights due to thunderstorms on the east coast.

4) Finally start boarding at 4:15, we are warned as we board that we may have problems due to the thunderstorms.

5) Arrive Hartford and are told we can’t land. Spend ~45 minutes circling at 32k feet in a tight spiral, until we have to bail due to low fuel. Diverted to Syracuse where we have a rough landing due to storms. Spend more than 2 hours stuffed in a hot, muggy, stinky, not air conditioned plane waiting for the storms to pass so they can refuel us. They run out of drinks before the drink tray makes it to us.

6) finally take off and have a rough flight to Hartford, where we land around 11PM, ending with me almost to the point of kissing the pavement I am so pleased to have escaped from airline hell. I speed off at 80MPH with a trail of mist behind me in the rain, grateful to finally be in control of my own fate again.

Thankfully the trip was really excellent which offsets the horrible flight experience. I’ll write more about that later.

Handy tip – don’t beat upon toner cartridges with a hammer

Here’s another in the amusing ‘Dave is occasionally an idiot’ series of posts.

I got a new color laser printer, the Samsung 300P, and spent last weekend printing a bunch of stuff to test it. To my surprise, after less than 60 pages the red toner cartridge claimed to be out of ink. This pissed me right off since one of the prime motivating factors in my buying this printer was to escape the ‘inkjet ink is more expensive than human blood’ syndrome. I was convinced there was still plenty of toner left in the cartridge but no amount of shaking, cursing and configuring could force the printer to recognize that. Angry yet at the same time curious as to what was going on, I proceeded to try and break open the toner cartridge.

This printer uses cartridges that look like oversized film cannisters, and I knew there was some risk of a mess so I took it out into the yard. Various efforts to pry it open all failed so finally in a fit of who gives a shit I started bashing it with a hammer, which caused it to pop like a balloon, showering me in violent pink powder.

So, I was right. There WAS plenty of toner left in the thing, but now it was all over me. I cleaned off in the hose, laughing at myself but still irked that I had to drop ~$40-50 on a new cartridge when there was nothing wrong with the old one besides being clogged or something. From now on I’m going to periodically pull the cartridges out and shake them about to try and prevent this from happening again.

There’s a coda to this story too – my yard got a dusting with this stuff. I wandered around with the hose trying to wash it away, and we had rain as well, but still, while playing with the dog yesterday I noticed Soolin’s water had taken on a distinct pinkish hue – the toner was getting into her drinking water, probably via the ball as it picked it up from the grass. There’s also a pink stream tracing the flow of the rainwater that follows the contours of my driveway.

Aside from the annoyance with the red toner cartridge, the printer’s decent. I now have a monochrome samsung ML 17something looking for a home, if anyone’s in the market for a laser printer on the cheap.

When fleas attack: Flee!

For about two years in college I lived with my friend Will. His Dad had purchased a house adjacent to campus as an investment and many of us rented rooms in it over my years at Wooster. It was a great investment for him I guess, and it’s actually now a part of the college campus. During the summer between the first and second years in the house, Will rented it out to some folks, a couple of whom were friends of ours. These friends agreed to take care of the cats of other folks who had headed home for the summer, so the house ended up with a large cat population. In the latter half of the summer the folks living in the house decided to make a road trip to the west coast. They couldn’t figure out what to do about the cats, so the geniuses bought several huge bags of cat litter and dumped them into what had been the coal room in the basement of the house. They then bought the largest sack of dry catfood they could find and slit it open and left it laying in the middle of the kitchen. Then they split for the west coast.

Will and I knew none of this when we showed up a couple of days before classes were to start to settle into the house. We opened the house and gods, the stench! Dust bunnies, dry cat food, and hairballs were all over the kitchen, and aside from the cat food, scattered through the rest of the house. The worst though was the basement, which was so rank it was hard to go into it without gagging on the smell. Meanwhile there were no cats to be seen.

Needless to say, we were pissed. We spent hours shoveling the ugly mess in the basement into bags, vacuuming, wiping up dried cat yuck, and mopping out the kitchen. During this we both noticed there were fleas around but it was all part of the broader mess and we didn’t think much of it. After a couple of hours we finished a first pass on the house and went out to pickup a pizza. When we got back we settled into the living room with some beer and the pie.

What happened next was mind blowing. Within 5-10 minutes of settling into the couch we were both attacked by hordes of ravenous fleas. I’m not talking dozens or hundreds, I’m talking hundreds of thousands of the little bastards. We both were starting to frantically scratch ourselves and while so doing I pulled down my sock and my ankle was literally black with fleas, it was astounding. We ended up running from the house in a frenzy to escape, out in the backyard scratching and spraying ourselves down with a hose. We both feared to reenter the house. I ended up staying with my Aunt and Uncle. I can’t remember where Will headed off to.

It took us weeks to completely purge that house of fleas. We had to go through several rounds of bug bombing which required us to abandon the house for a day then return to vacuum and scrub.

As to why they all suddenly attacked, all I can do is speculate. We had been in motion for the rest of the time in the house, so maybe the fact that we were finally still for a while gave them the chance to all beat a leaping path to us. Or maybe the couch was the locus of the infestation. I don’t really know. As to our friends and the state of the house, basically no one would fess up. When they got back and discovered how pissed off we were it turned into a finger pointing game with no one willing to admit they were responsible.

Meanwhile, not that I was ever a fan, but MAN do I loathe fleas after that experience.

Don’t eat the yellow snow

While I don’t comment on it much here, I was in a very raucous co-ed fraternity in college. We threw the best parties by far, for at least a couple of years we had the largest membership of any of the social groups on campus, and for 2 of the years my house was ground zero for party central. My friend’s Dad bought a house that was adjacent to campus as an investment property and we lived there, host to more keg parties than I can possibly recall. We were the generation who grew up thinking Animal House defined what college life was like, cartoonish as it was, and on several levels we strove to live up to the standards set in the movie.

We had our fraternity pledge party at the house for several years, and one of those years it was an absolutely brutally cold night, as in you could spit and it would freeze almost immediately. We had the kegs out on the back porch, and there was a balcony up above it that connected to my bedroom. At one point several of us were standing out on the porch braving the cold, smoking cigarettes and shooting the breeze. A friend of our, so drunk he could barely walk, came out of the house and made his way down the steps. There was a sheet of plywood at the foot of the stairs that we had put there because in the preceding week it had become so muddy that it sucked trying to get into the house. None of us knew it, but a thin veneer of ice had formed on the plywood, and when his foot hit that his legs went out from under him. He ened up sprawled on his back at the foot of the stairs, all of us including him laughing.

As he collapsed, what appeared to be snow started to fall over the plywood. Our friend stuck out his tongue and started to try and catch flakes with his mouth, rolling on the plywood, a huge grin on, giggling like a little kid. ‘It’s snowing, it’s snowing!’ he was saying.

I noticed the snow mysteriously seemed to be falling in a very localized area around the plywood, so I poked my head over the edge of the porch to figure out what was happening. I looked up and saw another friend on the balcony above relieving himself over the railing. Barely able to stop laughing I turned to the guy on the plywood and said ‘umm, that’s not snow dude…’

Fortunately for him he was too drunk to realize, and as the snowfall ceased he gathered himself up and wandered off into the night. I’ll never forget the look of childlike delight on his face as the ‘snow’ came down though and I still laugh to think of it.

My favorite pranks: Dave as network tormentor

My favorite pranks: Dave as network tormentor

In the mid-late 90’s I worked for the nascent internet division of a communications company that owned small market television stations and newspapers. I actually helped found that division. This was in the dark days of the Macintosh, before Jobs came back, when their product was really starting to fall behind windows, when their product line ballooned to the point where I think they had a different model number for every potential customer, and (for a while), when they were still trying to charge $99 for the tcp/ip stack you needed to connect macs to the internet over a network (!!! – I can admit this now, I never paid, I considered it a ripoff and pirated it for everyone. Within a couple years they did the right thing and provided it as part of the OS). Anyway despite all these troubles we were a mac-only shop largely due to my efforts, and I sat in the middle of a networked web of 20-30 macs. This was also back when networks in an office were novel, and the PC guys from the parent company still didn’t have any of the PC’s networked.

One downside to being at the center of this hub of macs was that I was tech support for everyone. Macs used to crash at the drop of a hat or if you, say, sneezed while clicking the mouse, or most famously to me at the time, if you connected to the internet using pop3, disconnected, then reconnected. But I digress. The long and short of it was this was a huge pain in the ass, and I was supporting a lot of non-computer savvy folks. Mac’s ease of use actually worked against me in this circumstance, because any of the fool salespeople could download stuff like, say, a doohickey which would put candy canes all around the edges of their screens, but then their machines would crash, I would show up like the grinch and remove all their third party addon crap, reboot the machine, and viola, problem solved. Usually.

The problem was this lead to a sort of adversarial relationship with the staff – everyone loved their third party crap, macs crashed no matter what you did, and though my methods had the best of intentions and were generally effective at reducing the frequency of crashes, folks began to resent it.

Factor in my sense of humor and a little known and poorly documented feature of Appletalk (mac’s built in networking) back in the day and you get a long running series of my some of my favorite pranks. See, there was a method you could use to send a message directly to the screen of any of the macs on the network, which would pop up on the target mac in a box that looked very much like the standard mac crash/error dialog box. So, say you’re sitting there typing one day and suddenly this error pops up:

Keystroke Frequency error: 1094
Keyboard input exceeding buffer tolerance. Reduce keystroke frequency.

or:

Mouse accelerometer malfunction: 0xAE EEE3
Mouse controller maximum input velocity exceeded. Reduce excessive speed of mouse movement.

or:

CDROM tray lubrication deficiency: EEE3
Lubrication sensors indicate primary cdrom bay controller issue. To confirm this error please execute an open/close cycle on the primary CDROM drive 10 times. If error message persists, see technical support.

Revenge for dumb tech support help requests is a dish best served cold but with an opportunity for laughter was my theory. Call me into your office for the 3rd time because the solitaire game you were playing instead of working crashed your laptop again? OK, I’m going to the well for the third time with some ridiculous error message sent your way that’ll have you in my office trying to explain why you think your keyboard (on a laptop) needs replacing, or asking me for CDROM grease, or whatever. I had dozens of these.

So yeah, I was pretty much the BOFH in some ways but there was an undercurrent of humor to it and I still laugh to think of these to this day.